Delivery & Return
Free delivery available on purchases of products over N100,000. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Experience the convenience of hassle-free delivery with CharisWave. Shop with confidence, knowing that your mobile gadgets will be delivered with care and efficiency, whether it's through our nationwide delivery service or the complimentary free delivery within Lagos.
1. Place Order and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
SHIPPING, DELIVERY AND PICK-UP
|
Lagos Free delivery/Nationwide Shipping |
|
|---|---|
|
Within Lagos Delivery: 24hrs |
FREE |
|
Lagos- Western States: 3days Max |
N3000 |
|
Lagos- eastern States: 4days Max |
N4000 |
|
Lagos- Northern States: 7days Max |
N5500 |
Courier Shipping/delivery
(Normal Delivery)
Our courier will ship/ deliver to the specified address or nearest location of the receiver
DHL Delivery
Our courier will deliver to the specified address
Chariswave Pick-Up
Points
To pick up your items from our designated Centers Nationwide.
RETURNS AND REFUNDS
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 7 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Chariswave Mobile gadgets online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
If your item arrived damaged or within 7 days of normal usage, we will gladly issue out a replacement or refund
FAQs
We accept various payment methods, including credit cards, debit cards, bank transfers, cash on delivery and popular online payment platforms such as Paystack. You can choose the most convenient option during the checkout process.
Yes, we provide warranty coverage on most of our products. The duration and terms of the warranty may vary depending on the manufacturer and the specific item. Please refer to the product description or contact our customer support team for detailed warranty information.
Delivery times may vary depending on your location and the availability of the product. Typically, we aim to process and dispatch orders within 1-7 business days. The estimated delivery time will be provided during the checkout process, taking into account the shipping method and your location.
We have a hassle-free return policy. If you receive a defective or damaged product, or if you are not satisfied with your purchase, you can initiate a return within a specified timeframe. Please refer to our Return Policy page on our website for detailed instructions and guidelines on how to process a return
Yes, at CharisWave, we only sell brand new and genuine products sourced directly from reputable manufacturers and authorized distributors. We guarantee the authenticity and quality of all the mobile gadgets and accessories available on our platform.
Yes, we provide order tracking services. Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can monitor the progress of your delivery and stay updated on the estimated delivery date.
You can contact our customer support team by visiting our Contact Us page on our website. We provide various contact options, including email, phone, and live chat support. Our team is ready to assist you with any inquiries or concerns you may have.
Yes, we regularly run promotions, discounts, and special offers on selected products. Keep an eye on our website or subscribe to our newsletter to stay informed about the latest deals and discounts available at CharisWave.
Chariswave Mobile Gadgets Online Store
CharisWave is the ultimate online store for mobile gadgets, offering a vast selection of cutting-edge devices and accessories. With a passion for technology and a commitment to customer satisfaction, we strive to provide an unparalleled shopping experience for tech enthusiasts. Whether you're in search of the latest smartphones, tablets, smartwatches, or accessories, CharisWave has you covered. Our curated collection features top-quality products from renowned brands, ensuring reliability and authenticity. With secure transactions, competitive prices, and a knowledgeable support team, we are dedicated to making your shopping journey seamless and enjoyable. Stay ahead of the tech curve and unlock the power of innovation with CharisWave. Explore our store today and discover the world of mobile gadgets at your fingertips.
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